Important Note: This Privacy Policy describes how rezeki888 manages your personal information. By using our platform, you agree to the data collection and usage practices described in this document. Please read it carefully.
1 Introduction
Welcome to the Privacy Policy page rezeki888. We understand that your trust in us depends largely on how we handle the personal information you share with us. As such, we are committed to being fully transparent about our privacy practices.
This document describes the types of data we collect when you use the rezeki888, why we collect that data, how it is stored and protected, and your rights as the owner of that personal data. This is not merely a formality — it is a commitment we take seriously.
This Privacy Policy applies to all services provided through the rezeki888, mobile app, and any other digital channels we operate. It should be read together with Terms and Conditions for a complete overview.
Rezeki888 never sells members' personal data to third parties for marketing purposes. Your data belongs to you, and we manage it with full accountability.
2 Types of Data We Collect
We collect information from you in several ways — either provided directly by you, or collected automatically as you use our platform.
Data you provide directly:
- Account registration information: full name, date of birth, phone number, email address.
- Identity verification documents (KYC): national ID, passport, or equivalent valid documents.
- Financial information: bank account numbers, digital wallet details used for deposits and withdrawals.
- Profile information you update yourself in your account settings.
- Communications you send to our support team.
Data collected automatically:
| Data Type | Example | Purpose |
|---|---|---|
| Device data | Device type, operating system, browser version | Optimizing the user experience |
| Location data | IP address, country, time zone | Account security & regional verification |
| Activity data | Pages visited, session duration, games played | Platform improvements & recommendations |
| Transaction data | Total deposits, withdrawal history, transaction dates | Financial records & compliance |
| Cookie data | Session cookies, preference cookies, analytics cookies | Platform functionality & service improvements |
3 How We Use Your Data
Every piece of data we collect has a specific and legitimate purpose. We do not collect data simply because we can — we only retain information that is genuinely necessary to deliver the best possible service to you.
Your personal data is used for the following purposes:
- Account management: Creating and managing your account, processing registration, and verifying your identity through the KYC process.
- Financial transaction processing: Processing deposits and withdrawals securely to your bank account or digital wallet.
- Platform security: Detecting and preventing fraud, money laundering, unauthorized access, and system abuse.
- Customer support: Responding to inquiries, resolving technical issues, and handling complaints efficiently.
- Service communications: Sending important notifications related to your account, transactions, terms updates, and security information.
- Product improvements: Analyzing usage patterns to improve platform features and the overall user experience.
- Legal compliance: Meeting applicable legal and regulatory obligations, including financial reporting and anti-money laundering compliance.
We may send marketing communications about our latest promotions and offers. You can opt out of marketing emails at any time through the notification settings in your account.
4 Data Storage & Security Measures
The security of your data is something we take extremely seriously. Platform rezeki888 uses industry-standard security technologies and practices to ensure your personal information remains protected at all times.
Security measures we apply:
- 256-bit SSL encryption: All data transmitted between your device and our servers is protected by 256-bit SSL encryption — the same standard used by leading banking institutions worldwide.
- Secure servers: Your data is stored in data centres with strict physical and digital access controls, monitored 24/7.
- Data-at-rest encryption: Sensitive information such as financial details and KYC documents is encrypted even when at rest on our servers.
- Two-factor authentication: Additional security layers are available to protect your account from unauthorized access.
- Regular security audits: Our security team conducts regular testing and audits to identify and address any potential vulnerabilities.
Data retention period: We retain your personal data for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable laws and regulations. Active account data is retained for the duration of your active membership. Following account closure, certain records may be kept for an additional period for legal compliance purposes.
While we take all reasonable steps to protect your data, no system is 100% secure. We encourage you to use a strong password and never share your login details with anyone.
5 Data Sharing with Third Parties
Rezeki888 does not sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. This is an unwavering commitment, with no exceptions.
However, there are limited situations where we may share your data with certain parties:
- Approved service providers: Technical and operational partners who help us deliver our services — such as payment processors, identity verification providers, and cloud infrastructure providers — are bound by strict confidentiality agreements and are only permitted to use your data for purposes we direct.
- Legal requirements: When we are legally required by law, court order, or a relevant regulatory authority to disclose certain information.
- Fraud prevention: In cases involving fraud investigations, money laundering, or financial crimes, data may be shared with the relevant authorities.
- Your consent: In other cases where we have obtained your explicit consent prior to any sharing.
In all data sharing scenarios, we ensure that the receiving party adheres to data protection standards equivalent to those we uphold.
6 Cookies & Tracking Technologies
Platform rezeki888 uses cookies and similar tracking technologies to enhance your experience, ensure the platform runs smoothly, and understand how members interact with our platform.
Types of cookies we use:
- Essential cookies: Required for core platform functions such as login sessions and security. Without these cookies, the platform cannot function properly. These cookies cannot be disabled.
- Preference cookies: Saving your preferences such as language, theme, and display configuration so you do not need to reset them each time.
- Analytics cookies: Helps us understand how users interact with the platform — which pages are visited most often, where users spend the most time, and where they may encounter issues.
- Security cookies: Used to detect suspicious activity and protect your account from unauthorised access.
You can manage cookie settings through your browser, but please note that disabling certain cookies may affect platform functionality. Essential cookies cannot be disabled as they are required for basic operations.
7 Your Rights Regarding Personal Data
As the owner of your personal data, you hold certain rights that are fully respected by rezeki888. We ensure that every request relating to these rights is processed promptly and with respect.
Right to Access
You may request a copy of all personal data we hold about you at any time.
Right to Rectification
If any of your data is inaccurate or outdated, you have the right to request a correction immediately.
Right to Erasure
In certain circumstances, you may request the deletion of your personal data, subject to legal obligations.
Right to Object
You may object to the processing of your data for specific purposes such as direct marketing.
Right to Data Portability
You may request your data in a machine-readable format for transfer to another platform.
Right to Restrict Processing
You may request that we restrict how we process your data in certain situations.
To exercise any of the above rights, please contact our support team by email at [email protected] or via the live chat within the platform. We will process your request within a reasonable timeframe, typically within 30 business days.
8 Child Data Protection
Platform rezeki888 is strictly not intended for individuals under the age of 18. We do not knowingly collect or retain any personal information from minors or underage individuals.
If you discover that someone under the age of 18 has registered an account on our platform, please notify us immediately. We will take prompt action to close the account and delete all associated data.
Parents and guardians concerned about their children's use of online platforms are encouraged to use appropriate parental control software and to actively monitor their children's online activity.
9 Amendments to This Privacy Policy
Rezeki888 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technological developments, new legal requirements, or feedback received from members.
When we make significant changes, we will:
- Updating the "Last updated" date at the top of this document.
- Displaying a clear notice on the platform's home page for a minimum of 14 days.
- Sending notifications via your registered email for material changes that significantly affect your rights.
Continued use of the platform rezeki888 after changes are published will be considered acceptance of the updated Privacy Policy. We recommend you review this page periodically to stay informed about how we protect your privacy.
10 Contact Us About Privacy
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we manage your personal data, our team is ready to assist.
- Privacy email: [email protected]
- Live chat: Available 24/7 via the chat icon within the platform
- FAQ: Visit page FAQ for an immediate response
We are committed to responding to all privacy-related inquiries within 3 business days. For more complex requests such as data access or deletion, we may require up to 30 business days to process them fully.
This Privacy Policy is governed and interpreted in accordance with applicable laws in Malaysia, including the Personal Data Protection Act 2010 (PDPA) and any legislation or regulations that supersede it.
Why Your Privacy Is Safe With Us
Our commitment to data security is not just a promise — it is a daily practice
Banking-Grade Encryption
Every bit of data moving between your device and our platform is protected by 256-bit SSL encryption — the same technology Malaysia's leading banks use to secure online transactions.
Two-Stage KYC Verification
Our KYC process ensures that only you can access your account. Strict identity verification protects not just the platform, but most importantly your account and your funds.
No Data Selling
We have never sold and will never sell member personal data to third parties for marketing or commercial purposes. Your data belongs to you, and it stays that way.
Secure Server Infrastructure
Your data is stored in data centres with high-grade physical and cyber security controls, with continuous monitoring and backups to prevent data loss.
Regular Security Audits
Our internal security team conducts regular penetration testing and security audits to ensure there are no vulnerabilities that could be exploited by unauthorized parties.
Malaysia PDPA Compliance
Our data management practices comply with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a data owner are fully respected at all times.